All XDS computers come with a standard 2-year warranty covering parts and labor. Premium configurations may include extended 3-year warranty coverage. Our warranty covers manufacturing defects and hardware failures under normal use. For detailed warranty information, please refer to our warranty policy document that comes with your purchase.

You can track your order status by logging into your XDS account and viewing your order history. Alternatively, you can use the order tracking number provided in your confirmation email on our Order Status page. For specific questions about your order, you can contact our customer service team directly.

Yes, we provide VAT invoices. Our VAT registration number is GB279069948.

We accept all major payment methods, including PayPal.

To schedule a repair, you can submit a support ticket through your XDS account, call our technical support line, or visit one of our service centers if available in your area. Our technical team will assess the issue and provide you with next steps, which may include remote diagnostics, shipping instructions, or service appointment details.